Siemens GIGASET A58H - Manual (Page 29)

28
Service (Customer Care)
A58H / IM1 en / A31008-M2055-R101-2-4N19 / appendix.fm / 01.08.2008
Ve
rs
ion 4,
29
.10.
2007
Guarantee certificate Ireland
Without prejudice to any claim the user
(customer) may have in relation to the
dealer or retailer, the customer shall be
granted a manufacturer’s Guarantee
under the conditions set out below:
u In the case of new devices and their
components exhibiting defects result-
ing from manufacturing and/or mate-
rial faults within 24 months of pur-
chase, Siemens shall, at its own option
and free of charge, either replace the
device with another device reflecting
the current state of the art, or repair the
said device. In respect of parts subject
to wear and tear (including but not lim-
ited to, batteries, keypads, casing), this
warranty shall be valid for six months
from the date of purchase.
u This Guarantee shall be invalid if the
device defect is attributable to
improper care or use and/or failure to
comply with information contained in
the user manuals. In particular claims
under the Guarantee cannot be made
if:
u The device is opened (this is classed as
third party intervention)
u Repairs or other work done by persons
not authorised by Siemens.
u Components on the printed circuit
board are manipulated
u The software is manipulated
u Defects or damage caused by dropping,
breaking, lightning or ingress of mois-
ture. This also applies if defects or dam-
age was caused by mechanical, chemi-
cal, radio interference or thermal fac-
tors (e.g.: microwave, sauna etc.)
u Devices fitted with accessories not
authorised by Siemens
u This Guarantee shall not apply to or
extend to services performed by the
authorised dealer or the customer
themselves (e.g. installation, configu-
ration, software downloads). User
manuals and any software supplied on
a separate data medium shall be
excluded from the Guarantee.
u The purchase receipt, together with the
date of purchase, shall be required as
evidence for invoking the Guarantee.
Claims under the Guarantee must be
submitted within two months of the
Guarantee default becoming evident.
u Ownership of devices or components
replaced by and returned to Siemens
shall vest in Siemens.
u This Guarantee shall apply to new
devices purchased in the European
Union. For Products sold in the Republic
of Ireland the Guarantee is issued by
Siemens Home and Office Communica-
tion Devices GmbH & Co. KG, Schlaven-
horst 66, D-46395 Bocholt, Germany.
u Any other claims resulting out of or in
connection with the device shall be
excluded from this Guarantee. Nothing
in this Guarantee shall attempt to limit
or exclude a Customers Statutory
Rights, nor the manufacturer’s liability
for death or personal injury resulting
from its negligence.
u The duration of the Guarantee shall not
be extended by services rendered
under the terms of the Guarantee.
u Insofar as no Guarantee default exists,
Siemens reserves the right to charge
the customer for replacement or repair.
u The above provisions does not imply a
change in the burden of proof to the
detriment of the customer.
To invoke this Guarantee, please contact
the Siemens helpdesk on 1850 777 277.
This number is also to be found in the
accompanying user guide.