Sony RM-AV2100B - Manual (Page 55)

55
Troubleshooting
If you have problems setting up or using the Remote Commander, first check the
batteries (page 6), then check the items below.
Remedy
• Go closer to the component. The maximum operating distance is
approximately 32.8 ft. (10 m).
• Check that you are aiming the Commander directly at the compoent,
and that there are no obstructions between the Commander and the
component.
• Power on the components first, if necessary.
• Make sure you have pressed the correct Component Select button. In
case of CBL/SAT, DVD or DECK B/A, make sure the desired
component is displayed.
• Check that the component has infrared remote capability. For example,
if your component didn’t come with a remote commander, it probably
isn’t capable of being controlled by a remote commander.
• You have assigned a different component to the Component Select
button. Check the component assigned to that button and the
component code.
• If your visual components are connected to an audio system, make sure
you’ve set up the Commander as described in “Controlling the Volume
of Visual Components Connected to an Audio System” (page 22).
• You have assigned another component to the TV or AMP button (page
35). In this case, the volume cannot be controlled when you select a
component other than TV or AMP.
• Set the component code correctly. If the code that is listed first for your
component doesn’t work, try all the codes for your component in the
order in which they are listed in the supplied “Component Code
Numbers”.
• Some features may not be preset. If some or all of the keys do not
function correctly even after you have set the component codes, then
use the learning function to program the remote control signals for the
component (page 16).
• The component may be operated with a code number that is not listed
in the “Component Code Numbers”. See “Finding a component code
with the Search function” (page 11) and try setting a code number
again.
• When you teach signals of an interactive signal exchange system remote
control unit (supplied with some of Sony’s receivers and amplifiers) to
the Commander, the response signal of the main unit may interfere with
the learning of the Commander. In such a case, move to a place where
the signals will not reach the main unit (e.g. other rooms, etc.).
• Make sure that the Remote Commander has learned the correct signals.
If not, see “For accurate learning” (page 20) and try the learning
procedure again (page 16).
Symptom
You cannot operate the
components.
You cannot control the
volume.
You cannot operate the
components even after
setting the component
code numbers.
The Commander fails to
learn the remote control
signals.
You cannot operate a
component even after
you programmed the
remote control signals
with the “learning”
function.
Continued