Samsung SINGLE LINE TELEPHONE - Manual (Page 12)

4
EXTERNAL CALLS
MAKING AN EXTERNAL CALL
1. Lift the handset and listen for internal dial tone.
2. Dial a C.O. line or line group access code.
3. Listen for external dial tone and dial the telephone number.
4. Finish the call by replacing the handset.
If your system is programmed to require an authorisation code before making a call:
1. Dial ∗∗∗∗ and a valid code. You will hear transfer tone.
2. Press Recall and select a C.O. line.
If your system is programmed to require an account code before making a call:
1. Dial 47 and a valid code.
2. Press Recall and listen for transfer tone. Select a C.O. line.
For advice on authorisation and account codes, see your system administrator.
ANSWERING AN EXTERNAL CALL
1. Lift the handset. You are automatically connected to the ringing call.
2. Finish the call by replacing the handset.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To answer calls ring-
ing this device, dial 67. This device can operate in the Day or Night mode.
SENDING A FLASH
While you are on an external call, press Recall, listen for transfer tone and dial 49 to send
a flash to the Telephone Company. This may be required for some custom calling features
or CENTREX lines.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you dial an external line:
1. Press Recall, listen for transfer tone and dial 44.
2. Hang
up.
3. When the line becomes free, the system will call you back.
4. Lift the handset, listen for dial tone and dial the telephone number (or the speed
dial number) again.
NOTE: A callback will be cancelled if it is not answered within 30 seconds.