Sony DVP-CX777ES - Manual (Page 98)

98
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the AC power cord is connected
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, Check the connection to your TV (page 19)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programs could affect
picture quality. If you still experience
problems even when you connect your
player directly to your TV, try connecting
your player to your TV’s S VIDEO input
(page 19).
, You have set “COMPONENT OUT” in
“SCREEN SETUP” to “PROGRESSIVE”
even though your TV cannot accept the
signal in progressive format. In this case, set
the COMPONENT VIDEO OUT/SCAN
SELECT switch on the rear panel of the
player to INTERLACE. “COMPONENT
OUT” in “SCREEN SETUP” is
automatically set to “INTERLACE,” and
reset the COMPONENT VIDEO OUT/
SCAN SELECT switch to SELECTABLE.
Normally leave the switch in this position
when using the COMPONENT VIDEO
OUT jacks.
, Even if your TV is compatible with
progressive format 480p signals, the image
may be affected when you set
“COMPONENT OUT” to
“PROGRESSIVE.” In this case, set
“COMPONENT OUT” to “INTERLACE.”
, You have selected VIDEO OFF (page 35).
The picture does not fill the screen, even
though the aspect ratio is set in “TV TYPE”
under “SCREEN SET UP.”
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 25,
26, 27).
, The amplifier (receiver) input is not
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through
the DIGITAL OUT (COAXIAL or
OPTICAL) jack, check the audio settings
(page 93).
, Super Audio CD audio signals are not
output from the digital jack.
Sound distortion occurs.
, Set “AUDIO ATT” in “AUDIO SETUP” to
“ON” (page 92).
The volume is low.
, The volume is low on some DVDs.
The volume may improve if you set
“AUDIO DRC” to “TV MODE” (page 92).
, Set “AUDIO ATT” in “AUDIO SETUP” to
“OFF” (page 92).
The surround effect is difficult to hear
when playing a Dolby Digital, or DTS
sound track.
, Check the speaker connections and settings
(page 27, 29, 93).
, 5.1 channel sound is not recorded on the
disc being played.