Scientific Atlanta DPW939 - Manual (Page 41)

WebSTAR ® Model DPW939™ USB Wireless LAN Adapter User’s Guide
40
Problem Solution
I cannot connect to an
Access Point. • Verify that the Network Type of the
device is set to Infrastructure mode.
• Verify that the device has the same
Service Set Identifier (SSID) as that of
the AP.
• Verify that the device and the AP have the
same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.
• Verify that the MAC address of the device
is added in the AP Authorization Table.
Verify this with your LAN administrator.
• Verify that there is good signal reception.
Shorten the distance between the device
and the access point.
I can connect to an Access
Point but I cannot connect to
the Internet. • Verify that the device and the AP have the
same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.
• Verify that the network protocol
parameters (IP address, subnet mask,
gateway, and DNS) of your computer are
correctly set.
• Verify the proxy settings of the Web
browser.
I cannot connect to another
station with a wireless LAN
device. • Verify that the device has the same
Service Set Identifier (SSID) with that of
the other station.
• Verify that there is good signal reception.
Shorten the distance between the device
and the station.
• Verify that the device and the other station
have the same Encryption. If WEP
encryption is enabled, set the same WEP
keys for the device and the AP.
I cannot connect to other
computers linked via an
Access Point or Ad-hoc
network. • Verify that the device and the other APs
and/or clients have the same Encryption.
If you enable WEP encryption, you must
set the same WEP keys for the device
and the other AP/s and/or clients.
• Verify the TCP/IP settings (IP address,
subnet mask, gateway, and DNS) of your
computer.
• Enable file and printer sharing in each
client computer to allow file sharing.