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Troubleshooting – Sony Portable MD Recorder MZ-RH710 User Manual

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model name1[MZ-RH710/SonicStage3.0] model name2[Hi SS3.0]

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filename[E:\SONY

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-MZ-RH710EE\06GB0OPESS3.0.fm]

Troubleshooting

Please refer to the following steps if you encounter a problem while using SonicStage/MD
Simple Burner.

1 Check the symptoms in this “Troubleshooting” section.

2 Check the symptoms in SonicStage Help when you use SonicStage.

3 If the problem cannot be solved after checking the above references, check the

following table and then consult your nearest Sony dealer.

Computer
• Manufacturer:
• Model:
• Type: Desktop type / Laptop type

Name of operating system:

RAM capacity:

Hard disk drive (containing SonicStage/MD Simple Burner and audio data)
• Capacity of the drive:
• Free space:

Version of the software
• SonicStage Ver. 3.0

1)

• MD Simple Burner Ver. 2.0

2)

1)

To check the SonicStage software version, go to [Help] – [About SonicStage] in the SonicStage
window.

2)

To check the MD Simple Burner software version, go to [CONFIG] – [Version] in the MD Simple
Burner window.

Error Message (if one appear):

If an externally connected CD-ROM drive is used
• Manufacturer:
• Model:
• Type: CD-ROM / CD-R/RW / DVD-ROM / Other ( )
• Type of connection to the computer: PC card / USB / IEEE1394 / Other ( )

If another device with USB connection is used
• Name of the device (or devices):

020REG.book Page 110 Tuesday, April 12, 2005 11:18 AM