Troubleshooting, Roubleshooting – SMC Networks ADSL Barricade SMC7204BRA User Manual
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T
ROUBLESHOOTING
This troubleshooting suggests solutions for problems you may
encounter in installing or using the ADSL Barricade, and provides
instructions for using several IP utilities to diagnose problems.
Contact Customer Support if these suggestions do not resolve
the problem.
LEDs
o
Verify that you are using the power cable provided with the
device and that it is securely connected to the ADSL
Barricade and a wall socket/power strip.
o
Verify that the Ethernet cable is securely connected to your
LAN hub or PC and to the ADSL Barricade. Make sure that
the PC and/or hub is turned on. Verify that you are using a
straight-through type Ethernet cable to the uplink port on a
hub. If you connected the device to an ordinary hub port (not
Uplink), you must use a straight-through cable. (To check:
hold the connectors at each end of the cable side-by-side
with the plastic spring facing down. Looking at the wires from
left to right, if the first, second, third, and sixth wires are the
same color on the two connectors, then it is a straight-through
type).
Verify that your cable is sufficient for your network
requirements. A 100 Mbit/sec network (10BaseTx) should
use cables labeled CAT 5. A 10Mbit/sec network may
tolerate lower quality cables.
•
Power LED does not illuminate after product is turned on
•
LINK Ethernet LED does not illuminate after Ethernet
cable is attached