Spectra Logic NTIER700 User Manual
Page 22
nTier700 BlueScale Firmware
Firmware Package History
July 2012
Release Notes—Spectra nTier700 Backup and Archive Appliance
22
If you are using a tape library with IBM LTO tape
drives in conjunction with your nTier, the
standard Windows device driver installation (via
the Add New Hardware wizard) does not install
all the software needed to take advantage of the
tape drives’ features.
If the system automatically assigned drivers to
the tape drives, uninstall the device drivers for
the tape drives after you install the unit. Then,
use the following procedure to install the correct
device drivers:
1.
Open a command prompt window (Start >
Accessories > Command Prompt).
2.
Type the following command to switch to the
directory where the LTO tape device drivers
are located:
cd C:\Program Files (x86)
\SpectraLogic\drivers\IBM LTO Tape
Drives 6.1.7.8
Note:
The number included in the IBM LTO
Tapes 6.1.7.8 sub‐directory name may not be
same as in this step (for instance, IBM LTO Tapes
6.1.7.9 instead of IBM LTO Tapes 6.1.7.8).
3.
Type
install
if you are not using Microsoft
Data Protection Manager (DPM) or Microsoft
Removable Storage Manager (RSM).
– or –
Type
install -n
if you are using DPM or
RSM.
When entering information through the
BlueScale web interface, using the keyboard Enter
key may not work as expected.
Use the buttons in the interface instead of the
keyboard. For example, after entering the folder
information, click the OK button on the user
interface instead of pressing the Enter key to
create the folder.
After power‐cycling the nTier700, you may
experience a problem connecting to the BlueScale
Web interface through Ethernet port 1 even
though the unit is functioning normally (that is,
the IP information for Ethernet port 1 is correct
and unchanged, the BlueScale service is running,
and the BlueScale login screen is available
locally).
One workaround is to power‐cycle the nTier700
again. The other workaround is to log into the
nTier700 locally and then disable and enable the
network interface card through the Windows
interface.
If you leave the focus of your Web browser on the
Blades page for a long period of time, a memory
leak may occur. When this happens, the browser
and the Windows operating system begin to lag,
with functions like opening the Start menu taking
much longer than normal.
To recover the memory, close your browser
session.
Problem
Workaround