Spectra Logic NTIER700 User Manual
Page 19
nTier700 BlueScale Firmware
Firmware Package History
July 2012
Release Notes—Spectra nTier700 Backup and Archive Appliance
19
If you are updating the firmware for the root
expanders from a previous version, the firmware
update fails if there is I/O to the drives during the
update.
Before you update the nTier700 firmware for the
root expanders, stop all I/O to the drives, then
stop BlueScale. The expander firmware is
updated as part of the BlueScale2.2 or 2.3 to
BlueScale2.6.0.6 update procedure performed by
Spectra Logic Technical Support.
Occasionally, you may not be able to navigate to
the BlueScale Network screen when the optional
10 GigE NIC is installed.
1.
Access the Windows desktop.
2.
Configure the IP addressing for the installed
network interface cards through Windows.
Select Start > Settings > Network
Connections, select the desired connection, and
then click Properties to configure the IP
addressing.
BlueScale posts critical error messages about
missing blades immediately following a system
start or reboot.
Ignore critical messages concerning the missing
blades IF they are posted immediately following
a BlueScale restart (for example, a system reboot).
Mark the messages as Read and then continue to
monitor the messages for subsequent critical
alerts for the same components.
If you have a proxy server defined for Internet
Explorer you cannot use the Download From
Spectra option to update the nTier700 BlueScale
firmware.
Download the firmware update file to either a
USB drive or a firmware package server and
update the firmware from there.
Occasionally you may receive an internal server
error when changing IP settings for Ethernet
port 2 through BlueScale.
Restart the browser you are using to access the
BlueScale web interface and reconnect to the
nTier700.
The BlueScale login page does not display
following a firmware update. Instead the status
page that the system is restarting remains.
Refresh the BlueScale web interface by pressing
function key 5 (F5) on your keyboard.
File Migrator. The nTier File Migrator installation
file is not currently stored on the nTier700
integrated application server system disk.
Notes:
This issue is resolved in BlueScale2.6.07.
As of BlueScale2.7.1.7 File Migrator is no longer
included with the nTier700.
Contact SpectraGuard Technical Support for
assistance (see
File Migrator. The License Administration Utility
and Activating without Internet Access process
described in the nTier File Migrator User Guide
does not work.
Note:
As of BlueScale2.7.1.7 File Migrator is no
longer included with the nTier700.
Connect the nTier appliance to a network that has
internet connectivity and select Internet as the
activation option. If you do not have web access,
contact Spectra Logic Technical Support for
assistance (see
Problem
Workaround