Bluescale2.7.2.5, Enhancements, Resolved issues – Spectra Logic NTIER700 User Manual
Page 15: Known issues
nTier700 BlueScale Firmware
Firmware Package History
July 2012
Release Notes—Spectra nTier700 Backup and Archive Appliance
15
BlueScale2.7.2.5
This release improves the operation of the nTier700.
Enhancements
The nTier700 now supports using 2 TB data drives; the 500 GB drives
are no longer available for purchase.
The operating speed of the fans in the chassis is now regulated by the
temperature inside the chassis. Depending on the temperature, the fans
can operate at lower speeds, reducing power consumption and the
overall noise from the system.
Resolved Issues
The operator panel
Drive Status
tab now indicates when a drive in the blade
is in a failed state.
Known Issues
Problem
Workaround
When accessing the nTier500 through the
BlueScale web interface, you may be prompted to
install an ActiveX control when you select
Windows Desktop to connect to the Windows
Desktop. If the installation of the ActiveX control
fails, the connection cannot be established.
Note:
Resolved in BlueScale2.9.0.4. The Windows
Desktop option has been removed from the
BlueScale web interface.
Access the Windows Desktop using the Remote
Desktop Connections application from a
Windows‐based computer on the same network
as the nTier700.
1.
From your computer, select Start > Programs
> Accessories > Remote Desktop to display
the Remote Desktop Connection screen.
2.
Enter the IP address of the nTier700 and select
Connect.
3.
Log into Windows using the same User name
and Password as you use to log into the
nTier700 BlueScale web interface.
When sending a manual AutoSupport Log (ASL),
a message displays stating that “Log set sent
successfully.” However, inside the New Log Set
box it states “Cannot send log set. ‐ Description is
required.”
Note:
Resolved in BlueScale2.9.0.4.
Ignore the message in the New Log Set window.
The ASL was sent successfully. After the ASL is
sent, the New Log Set screen clears the
Description field in preparation for sending the
next ASL.
The RMM module creates four virtual CD‐ROM
drives, each of which is listed as a separate drive
letter listed under My Computer.
Refer to
for information
about disable these virtual drives so that they are
no longer listed under My Computer.