Spectra Logic NTIER700 - Manual (Page 17)

nTier700 BlueScale Firmware Firmware Package History
July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance
17
Known Issues
BlueScale2.6.0.7
This release improves the overall reliability of the nTier700.
Resolved Issues
The File Migrator installation files have been added to system disk on the
the 64‐bit Windows version of the nTier700.
Note: As of BlueScale2.7.1.7, File Migrator is no longer included with
the nTier700.
Problem Workaround
The Driver Install/Update wizard in Windows
Device Manager does not correctly install tape
drive device drivers on the nTier700. Follow the instructions in “Updating Tape Drive
Device Drivers” section of the Spectra nTier700
Backup and Archive Appliance User Guide to
download the appropriate drivers and install
them.
Note: If you previously installed/updated the
device drivers using the wizard, you must first
uninstall the drivers and devices, then reinstall
them.
The device drivers for IBM LTO‐4 tape drives
included in the BlueScale2.7.1.7 firmware
package does not support half‐height IBM LTO‐4
tape drives. Download and install the most current LTO‐4
device drivers. Refer to “Updating Tape Drive
Device Drivers” section of the Spectra nTier700
Backup and Archive Appliance User Guide for
instructions.
When sending ASL files generated by
AutoSupport, the send log operation fails if the
E-mail From field in the AutoSupport Mail
Recipients configuration contains an “@” symbol. When configuring mail recipients in
AutoSupport, leave the E-mail From field empty
or simply include the domain (for example,
spectralogic.com).
If the Windows password is left blank, you
cannot login into BlueScale from either a direct
connection to the Windows operating system or
through the BlueScale web interface. Make sure that you set the Windows password.
Do not leave it blank. Refer to the Spectra nTier700
Backup and Archive Appliance User Guide for
information about setting the Windows
Administrator password.
The BlueScale web interface may not operate
correctly when accessed by a server running
Windows Server 2008 AND Internet Explorer 7. Use Mozilla Firefox or a different version of
Internet Explorer.
When multiple servers are connected to the
nTier700 and actively transferring data, you
occasionally lose access to shared folders when
the BlueScale web interface is running. If you have a large number of clients attached to
the system and lose access to shared folders,
configure the system to restart the Server service
automatically.