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Samsung ML-1630W Series User Manual

Page 55

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7

.11

Vertical repetitive
defects

If marks repeatedly appear on the printed side
of the page at even intervals:
• Clean the inside of the machine. Contact a

service representative to clean the inside of
the machine. After cleaning the inside of the
machine, if you still have the same
problems, install a new toner cartridge of the
problem color. See "Replacing the toner
cartridge" on page 6.5.

• Parts of the machine may have toner on

them. If the defects occur on the back of the
page, the problem will likely correct itself
after a few more pages.

• The fusing assembly may be damaged.

Contact a service representative.

Background scatter

Background scatter results from bits of toner
randomly distributed on the printed page.
• The paper may be too damp. Try printing

with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.

• If background scatter covers the entire

surface area of a printed page, adjust the
print resolution through your software
application or in printer properties.

Misformed
characters

• If characters are improperly formed and

producing hollow images, the paper stock
may be too slick. Try different paper. (See
"Specifications on print media" on page 4.3.)

• If characters are improperly formed and

producing a wavy effect, the scanner unit
may need service. Contact a service
representative.

Page skew

• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See

"Specifications on print media" on page 4.3.)

• Ensure that the paper or other material is

loaded correctly and the guides are not too
tight or too loose against the paper stack.

Condition

Suggested solutions

Curl or wave

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high

temperature and humidity can cause paper
curl. (See "Specifications on print media" on
page 4.3.
)

• Turn the stack of paper over in the tray. Also

try rotating the paper 180° in the tray.

Wrinkles or creases

• Ensure that the paper is loaded properly.
• Check the paper type and quality. (See

"Specifications on print media" on page 4.3.)

• Turn the stack of paper over in the tray. Also

try rotating the paper 180° in the tray.

Back of printouts
are dirty

Check for leaking toner. Clean the inside of
the machine. Contact a service
representative.

Black pages

• The toner cartridge may not be installed

properly. Remove the cartridge and reinsert
it.

• The toner cartridge may be defective and

need replacing. Remove the toner cartridge
and install a new one. (See "Replacing the
toner cartridge" on page 6.5.)

• The machine may require repair. Contact a

service representative.

Condition

Suggested solutions