beautypg.com

Partners site, Third-party web sites, Hardcopy publications – Sun Microsystems SUN STORAGETEK VSM GUI User Manual

Page 15: Customer support

background image

312651601 • Rev A

Preface xiii

Customers who have a current warranty or a current maintenance service agreement

may apply for membership by clicking on the Request Password button on the CRC

home page. Sun employees may enter the CRC through the SunWeb PowerPort.

The URL for the CRC is http://www.support.storagetek.com

Partners Site

The StorageTek Partners site is a Web site for partners with a StorageTek Partner

Agreement. This site provides information about products, services, customer support,

upcoming events, training programs, and sales tools to support StorageTek Partners.

Access to this site, beyond the Partners Login page, is restricted. On the Partners Login

page, Sun employees and current partners who do not have access can request a login

ID and password and prospective partners can apply to become StorageTek resellers.

The URL for the StorageTek Partners site is: http://members.storagetek.com

The URL for partners with a Sun Partner Agreement is:
http://www.sun.com/partners/

Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this

document. Sun does not endorse and is not responsible or liable for any content,

advertising, products, or other materials that are available on or through such sites or

resources. Sun will not be responsible or liable for any actual or alleged damage or loss

caused by or in connection with the use of or reliance on any such content, goods, or

services that are available on or through such sites or resources.

Hardcopy Publications

Contact a Sun sales or marketing representative to order additional paper copies of this

publication or to order other StorageTek brand product customer publications in paper

format.

Customer Support

Customer support is available 24 hours a day, seven days a week, to customers with

Sun or StorageTek maintenance contracts and to Sun employees. You can find

additional information about customer support on the Customer Resource Center

(CRC) Web site at: http://www.support.storagetek.com