Siemens Gigaset 4015 - Manual (Page 55)

49
Troubleshooting
Maintenance
Simply wipe the base station and handset with a damp cloth or an antistatic wipe.
Never use a dry cloth as this can cause static discharge!
Troubleshooting
If your telephone does not behave the way you want it to, first try to solve the prob-
lem using the following list. Siemens Customer Care 1-888-777-0211.
Problem Possible cause Solution
No display. Handset not on Hold down the end call
key
for 1 second
Batteries empty Charge or replace the bat-
teries (see page 5).
No reaction to keystroke. Keypad protection on Hold down the
4
key
for 1 second
No radio connection to
the base station – all dis-
plays flashing. Handset outside the base
station range. Move closer to the base
station.
Handset not registered Register the handset
see page 36.
Base station off Check the power connec-
tor at the base station
(see page 3).
Handset in the base sta-
tion is not charging. Line seized by a second
handset for a long period. Maximum charging power
is obest achieved when
phone is in idle state.
The incoming call num-
ber is not displayed al-
though you have sub-
scribed to the caller ID
Service. The telephone number
transmission is blocked. Callers must permit the
transmission of their tele-
phone numbers at their
network providers.
Error beep is generated
(descending tone se-
quence) Wrong input Repeat the procedure;
note the display and, if nec-
essary, refer to the operat-
ing instructions.
The answering machine
announces “PIN is incor-
rect” during remote op-
eration. The system PIN entered
is incorrect. Re-enter the system PIN
(see page 45).
The answering machine
does not record any
messages, announce-
ments or infotexts Memory is full Delete old messages
Play back and delete new
messages (see page 30).
An answering machine
message does not have
a time stamp The date/time not set Set the date/time
(see page 8).