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13 troubleshooting – Jura Capresso IMPRESSA C5 User Manual

Page 71

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71

13 Troubleshooting

13 Troubleshooting

Problem

Cause

Action

Grinder is making a very

loud noise

There are some

foreign bodies in the

grinder

l

Contact Customer Support in your

country

(See Chapter 17, “JURA contact details”)

The coffee grounds

container indicator

x

is

flashing continuously

Drawer with coffee

grounds container has

not been correctly

inserted

l

Insert the drawer correctly

The frother does not

produce enough milk

foam

Easy Cappuccino

Frother is dirty

l

Clean the Easy Cappuccino Frother

(See Chapter 8, “Maintenance – cleaning

the Easy Cappuccino Frother”)

Coffee only comes out

in drips

Coffee or pre-ground

coffee has been

ground too fine and is

blocking the sieve

l

Put the grinder on a coarser setting or

use coarser pre-ground coffee

(See Chapter 2, “Preparing and using your

IMPRESSA for the first time – adjusting

grinder”)

Water hardness cannot

be adjusted

CLARIS plus filter

cartridge is activated

l

Deactivate the CLARIS plus filter

cartridge

(See Chapter 2, “Preparing and using your

IMPRESSA for the first time – using and

activating filter”)

The maintenance indicator

lights up and the bean

container indicator

c

continues to flash although

it has been filled

The machine will not

be able to tell that the

bean container has

been filled until the

next time you make a

coffee

l

Prepare a coffee speciality

If you have not been able to solve the problem, contact Customer Support in your country.

You will find the phone number in Chapter 17, “

JURA contact details

”.