Troubleshooting – JVC DLA-M5000LU User Manual

Page 60

DLA-M5000CLU (Re)/ LCT0978-001B / ENGLISH

Troubleshooting

Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the
problem, unplug the projector and consult a authorized dealer or service center.

Symptom

Probable cause

Corrective action

Page

Power is not supplied.

• Is the power cord disconnected?

• Insert the power cord (plug) firmly.

• Is the main power switch turned on?

• Turn on the MAIN POWER switch.

• Is the correct power voltage used?

• Check that AC 220V – 240V is supplied.

3, 64

• Has the breaker tripped open?

• Check that the breaker is closed.

–

• Has the lamp protective function

activated? (This can occur if the power is
shut down due to a power failure, etc.)

• Wait until the lamp has cooled down.

(Turn on the main power sand let the
fans cool the lamp.)
About 10 minutes later, press OPERATE
on the remote control.

–

Light is not emitted, or
light level is low.

• Is the lens cap removed?

• Remove the lens cap.

• Is the lamp life near its end?

• Check the lamp use time on the menu,

and if the lamp life is near its end,
arrange for a replacement lamp, or
replace a little earlier.

40, 58

• Has the projector been moved from its

installed place?

• Check the installed position.

–

With power on,
operation starts but
stops in a few
minutes.

• Is the air intake or exhaust area

blocked?

• Turn off the MAIN POWER switch,

remove any blocking objects, and turn on
the MAIN POWER switch again.

7, 8, 15

Video image does not
appear.

• Is the correct input selected?

• Select the correct inputs with the AV and

RGB buttons.

• Are connected devices connected

correctly?

• Connect connected devices correctly.

19, 20

• Are signals being supplied from the

connected devices?

• Set connected devices correctly.

–

• Are input signals (scanning frequency,

etc.) appropriate?

• Check if the signal is correct as input

(scanning frequency, etc.).Input the
appropriate signal.

• Is the source setting correctly selected?

Isn’t a wrong source (forced mode)
selected?

• Set the source setting to AUTO or to the

correct dedicated source (forced mode).

43, 45

Video image dims.

• Is brightness adjusted correctly?

• Adjust brightness on the menu.

37, 39

• Is focus adjusted correctly?

• Adjust focus with the remote control’s

FOCUS (+/–) buttons.

26, 29

• Is distance too short or too long?

• Set the projector at the correct distance.

Color is poor or
unstable.

• Are TRACKING and PHASE adjusted

correctly?

• Adjust TRACKING and PHASE on the

menu.

29, 35

• Is picture quality (color density, etc.)

adjusted correctly?

• Adjust picture quality on the menu.

37, 39

• Is the correct CLAMP selected?

• Select the correct CLAMP on the

OPTION MENU.

40, 41

During video replay,
video image
sometimes is
disturbed.

• have Installation adjustment been

performed?

• For installation, consult the dealer where

you purchased the projector or a local
service center.

–

DLA-M5000LU&SCU Eng Re.book Page 60 Tuesday, March 12, 2002 3:56 PM