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Troubleshooting – Integra DTR-4.5 User Manual

Page 79

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79

Troubleshooting

If you have any trouble using the AV receiver, look for a
solution in this section. If you can’t resolve the issue
yourself, contact the dealer from whom you purchased
this unit.

Can’t turn on the AV receiver?

• Make sure that the power cord is properly plugged into

the wall outlet.

• Unplug the power cord from the wall outlet, wait five

seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned
on?

• The amp protection circuit has been activated.

Remove the power cord from the wall outlet immedi-
ately and contact the dealer from whom you purchased
this unit.

There’s no sound, or it’s very quiet?

• Make sure that all audio connecting plugs are pushed

in all the way (page 20).

• Make sure that the inputs and outputs of all compo-

nents are connected properly (page 20).

• Make sure that the polarity of the speaker cables is

correct, and that the bare wires are in contact with
metal part of each speaker terminal (page 22)

• Make sure that the input source is properly selected

(page 44).

• Make sure that the speaker cables are not shorting.
• Check the volume. It can be set to MIN, 1 through 99,

or MAX (page 44). The AV receiver is designed for
home theater enjoyment. It has a wide volume range,
allowing precise adjustment.

• If the MUTING indicator is shown on the display,

press the remote controller’s [Muting] button to
unmute the AV receiver (page 45).

• While a pair of headphones is connected to the Phones

jack, no sound is output by the speakers (page 45).

• Check the digital audio output setting on the con-

nected device. On some games consoles, such as those
that support DVD, the default setting is off.

• With some DVD-Video discs, you need to select an

audio output format from a menu.

• If your turntable doesn’t have a built-in phono preamp,

you must connect one between it and the AV receiver.
If your turntable uses an MC cartridge, you must con-
nect an MC head amp, or an MC transformer and
phono equalizer.

• Make sure that none of the connecting cables are bent,

twisted, or damaged.

• Not all listening modes use all speakers (page 51).

• Specify the speaker distances (page 41) and adjust the

individual speaker levels (page 42).

• Make sure that the speaker setup microphone is not

still connected.

Only the front speakers produce sound?

• When the Stereo listening mode is selected, only the

front speakers and subwoofer produce sound.

• When the Direct listening mode is selected, only the

front speakers produce sound.

• Make sure the speakers are configured correctly

(page 39).

Only the center speaker produces sound?

• If you use the Pro Logic II Movie or Pro Logic II

Music listening mode with a mono source, such as an
AM radio station or mono TV program, the sound is
concentrated in the center speaker.

• Make sure the speakers are configured correctly

(page 39).

The surround speakers produce no sound?

• When the Stereo or Direct, listening mode is selected,

the surround speakers produce no sound (page 51).

• Depending on the source and current listening mode,

not much sound may be produced by the surround
speakers. Try selecting another listening mode.

• Make sure the speakers are configured correctly

(page 39).

The center speaker produces no sound?

• When the Mono, Stereo, Direct, or Orchestra listening

mode is selected, the center speaker produces no
sound (page 51).

• Make sure the speakers are configured correctly

(page 39).

Power

Audio