Motorola PRIVACY PLUS B7 - Manual (Page 75)

73
73 General Information (cont.)
Express Service Plus (ESP)
Express Service Plus (ESP) is an optional extended service coverage plan.
ESP provides for the repair of this product, at the Motorola Service Depot listed in
step 3, below, for a period of three years (one year warranty plus two years of
extended service) from the date of shipment from the factory, or the date of
delivery if purchased from an authorized Motorola two-way radio dealer. If ESP has
been purchased, the serial number of this product has been registered for
coverage under Express Service Plus at the depot listed in step 3, below.
To obtain service under Extended Service Plus:
1. Check to make sure the battery or battery charger of the unit is not
defective. (Batteries and chargers are excluded from this service plan).
2. Include the following information:
Your name
Company name
Address
Telephone number
A brief description of the nature of the problem or failure (be specific)
3. Pack and ship the unit (prepaid) to:
Motorola Factory Service Center
1700 N.W. 65th Avenue
Plantation, FL 33313
Express Service Plus is subject to Motorola standard terms and conditions.
ESP does not include repairs which will be necessary due to damage caused
by accidents, physical abuse or misuse of the product(s), acts of God, and
fires. Batteries, battery chargers, and external accessories are excluded
from this plan. Service under ESP is available only at the service center listed
herein.
If you are unsure as to whether your radio is covered under Express Service
Plus, call the depot at (305) 475-6408.