Troubleshooting procedures, Warning – Maytag MAH9700AW* User Manual

Page 12

Troubleshooting Procedures

WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.

16025909 Rev. 0

• Disconnect inlet hoses from the Water Valve

and clean the valve screens of any debris.

Noisy and/or Vibration/Walking

• Check if the washer was properly leveled and

the locking nuts are securely tightened up
against the base frame of the washer.

• Check and determine all four of the shipping

bolts and spacers have been fully removed
from the rear panel of the washer.

• Check for proper load size and distribution. If

clothes load is too small, add a few towels to
balance the clothes load better.

• Check the tightness of the rear pulley bolt.

Tighten if necessary.

• Clean floor and bottom side of washer feet.

Check clearance. Refer to the back of
machine and Installation Instruction.

Rubber Feet Leaving Marks on Floor

• Use a pencil eraser to remove mark.

• Walk washer into location, do not drag.

Additive Cups Full of Water

• Small amount of water in bottom of additive

cups is normal.

• Remove and wash Dispenser Tray,

removable Cup, and Rinse Cap.

• Level washer.

Buttons do not Respond

• Option and Function buttons respond

differently according to each cycle.

• Child Lock feature has been selected. To

disable feature press and hold Wash/Rinse
Temp and Spin Speed simultaneously until a
beep is heard.

• When display shows "End", only the Power

Off button will function. Press Power Off and
make new cycle selections.

Consumer Information Codes

If the consumer observes codes on display, see table
below.

LED

Display

Description Diagnostic

code

The water level
fails to drop
below the Low
Water level reset
within 15
minutes, before a
spin begins.

Door failed to
unlock after 3
attempts.

Continuous fill of
12minutes. Total
fill of 14minutes.

Door failed to
lock after3
attempts.

Water sensor
level fault.

A fault is
detected in the
water level
sensor. Data
(frequency)
shows the water
level is at or
above the
overflow level.

Detected a key
pressed more
than 30seconds,
the key will be
assumed to be
stuck.

Never exceeded
400rpm due to
an unbalanced
load.

The door has not
been opened
after two
complete wash
cycles. Door
switch was not
seen open since
the last two final
spins.