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Troubleshooting, Crash recovery, Service & repairs – Motorola DROID 68000202474-B User Manual

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Troubleshooting

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.

Reset

To reset your phone to factory settings and erase all
the data on your phone, touch Menu

>

Settings

>

Privacy > Factory data reset > Reset phone.

Warning:

All data on your phone will be deleted.

Service & repairs

If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).