Multi-Tech Systems MultiModem ZBA User Manual

Multimodem, Mt5634zba-series, User guide

MultiModem

ZBA

MT5634ZBA-Series

MT5634ZBA

MT5634ZBA-Global

MT5634ZBA-V92

MT5634ZBA-V-V92

User Guide

This manual is related to the following products:

MultiModem MT5634ZBA-V-V92

Table of contents

Document Outline

MT5634ZBA, MT5634ZBA-Global, MT5634ZBA–V.92, MT5634ZBA-V–V.92
PN S000286G, Version G
Copyright
Revisions
Trademarks
Patents
World Headquarters
Technical Support
Country By Email By Phone
Chapter 1 – Introduction
- Features Table
Chapter 2 – Installation
- Safety Warnings
- Step 1: Change the Internal Jumpers
- Step 2: Connect the Modem to Your PC
- Step 3: Install the Modem Driver
  - Installing the Modem Driver
- Step 4: Configure the Modem for Your Country or Region – Global Product Only
  - Using the Global Wizard to Configure Your Modem
  - Using AT Commands to Configure Your Modem
    - Example: Country/Region AT Command (hexadecimal) Country code (decimal)
- Step 5: Configure the modem for best performance
  - 1. Ensure that the modem serial cable supplied with your modem is connected.
  - Modem Serial Speed Guidelines
Chapter 3 – Operation
- About the Front Panel
- PhoneTools Features
- Leased-Line Operation
  - Setup
- V.92 Operation
- Connecting to the Internet
Chapter 4 – AT Commands, S-Registers, and Result Codes
Chapter 5 – Remote Configuration
- Basic Procedure
- Setup
  - Changing the Setup Password
  - Changing the Remote Escape Character
Chapter 6 – Callback Security
- Changing the Setup Password
- Turning Callback Security On and Off
- Setting Callback Security Message Parity
- Assigning Callback Passwords and Phone Numbers
- Calling Procedures
- Callback Assignments Form
Chapter 7 – Troubleshooting
- None of the Indicators Light
- The Modem Does Not Respond to Commands
- The Modem Cannot Connect When Dialing
- The Modem Disconnects While Online
- Modem Cannot Connect When Answering
- File Transfer Is Slower Than It Should Be
- Data Is Being Lost
- There Are Garbage Characters on the Monitor
- The Modem Doesn’t Work with Caller ID
- Fax and Data Software Can’t Run at the Same Time
Appendix A – Technical Specifications
Appendix B – Upgrading the Modem’s Firmware
- Upgrade Overview
Appendix C – Regulatory Compliance
- FCC Part 15 Regulation
- FCC Part 68 Telecom
- Canadian Limitations Notice
- Industry Canada
- EMC, Safety and R&TTE Directive Compliance
- International Modem Restrictions
- New Zealand Telecom Warning Notice
- South African Statement
Appendix D – Waste Electrical and Electronic Equipment
- WEEE (Waste Electrical and Electronic Equipment) Statement
Appendix E – Installing a Modem under Linux
- Standard Linux Serial Port Definitions
- Installation
- Setup
- Using the Terminal Program Minicom to Verify Operation
- Using the Modem to Call the Internet
- Calling the ISP
- Answering Calls
Appendix F – Connecting to a Cisco Router
- Connecting to a Cisco Router Console Port
- Step 1: Configure the Modem for your Country or Region
- Step 2: Configure for Callback Security in Direct Connect Mode
- To Turn Direct Connect Callback Security On and Off
- To Set the Parity of the Callback Security Messages
- To Assign Callback Passwords
- To Call a Modem Configured for Callback Security
- Step 3: Console Port Final Setup
  - Console Port Connections
  - Remote Configuration
Appendix G – Warranty, Service, and Technical Support
- Multi-Tech Warranty Statement
- Repair Procedures for U.S. and Canadian Customers
- Repair Procedures for International Customers (Outside U.S.A. and Canada)
- Repair Procedures for International Distributors
- Replacement Parts
13BAppendix H – ROHS HT/TS Substance Concentration
Index