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Record-a-call, Speak@ease – Mitel COMMUNICATION DIRECTOR 5320 User Manual

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5320 IP Phone – User Guide

Record-a-Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the

conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

Press the Record Call key. (See Feature Keys elsewhere in this guide for instructions on

programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls

when you or the other party answers.

To control recording, do one or all of the following:

To pause recording, press the Pause softkey.

To resume recording after pausing, press the Resume softkey.

To stop a recording without saving it, press the Erase softkey or (CANCEL).

To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.
Depending on system programming, hanging up, or pressing

(TRANS/CONF) or a

DSS key, may also save the recording.

To listen to a recording:

1.

Lift the handset.

2.

Access your voice mailbox.

3.

Follow the prompts to retrieve the recording.

Speak@Ease

Users of the Speak@Ease softkey can place a call by speaking the name of the person they

wish to dial. Speak@Ease enables you to have access to Mitel Speech Server. The Speech

Server is a speech recognition application that routes incoming calls to a specific destination

based on spoken commands.

To dial a call using Speak@Ease:

1.

Press the key you have programmed to Speak@Ease.

2.

Speak the name of the person you wish to call.

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