beautypg.com

Motorola 120e User Manual

Page 144

background image

142

Troubleshooting

I tried to place
a call and
heard an
alternating
high/low tone.

Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display says

Ready

before

making a call.

I cannot send/
receive calls.

Make sure that you have a phone
signal (see the “Signal Strength
Indicator” item on page 23). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.

Your phone also may have the

Restrict Calls

feature turned on.

If you know the unlock code, you
can change this setting in the
security menu (

M

>

Settings

>

Security

).

My phone has
poor reception
and drops
calls.

Make sure that your antenna is
not bent or damaged.

Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 23). Stay
clear of any obstructions such as
bridges, parking garages, or tall
buildings.

Problem

Solution