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Motorola 120e User Manual

Page 142

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140

Troubleshooting

The following refer to specific problems:

Has the phone
been
damaged,
dropped, or
gotten wet?

Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.

Was a
non-Motorola
battery or
battery
charger used?

Problem

Solution

My phone was
stolen. To
whom should I
report this?

Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).

I forgot my
password.

See page 135.

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

P

(the power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 17.

Question

Answer