Warranty, Service & repairs – Motorola 68000202880-B User Manual
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allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can select from a number
of customer care options. You can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States - Android products), 1-800-331-6456
(United States - all other products), 1-888-390-6456 (TTY/TDD United States for
hearing impaired - all products), or 1-800-461-4575 (Canada - all products).
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its
mobile telephones (“Products”), Motorola-branded or certified accessories sold for
use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”)
to be free from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products and Accessories
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers,
bezels, PhoneWrap™ covers and
cases.
Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
connection.
Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.
Products and Accessories
that are Repaired or
Replaced.
The balance of the original warranty or
for ninety (90) days from the date
returned to the consumer, whichever is
longer.