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Gateway E-4100 User Manual

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The printer is on but will not print

Check the cable between the printer and your computer. Make sure that it is connected
to the correct port.

Make sure that the printer is online. Many printers have an online/offline button that
you may need to press so the printer can start printing. Press the button to put the
printer online.

Check the cable for bent or broken pins.

If the printer you want to print to is not the default printer, make sure that you have
selected it in the printer setup.

To set a default printer:

1

Click

Start

, then click

Control Panel

. The Control Panel window opens. If your

Control Panel is in Category View, click

Printers and Other Hardware

.

2

Click/Double-click the

Printers and Faxes

icon. The Printers and Faxes window

opens.

3

Right-click the name of the printer you want to be the default printer, then click

Set as Default Printer

.

Reinstall the printer driver. See the guide that came with your printer for instructions
on installing the printer driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1

Click

Start

, then click

Control Panel

. The Control Panel window opens. If your

Control Panel is in Category View, click

Printers and Other Hardware

.

2

Click/Double-click the

Printers and Faxes

icon. The Printers and Faxes window

opens.

3

Right-click the name of the printer you want to use. If the menu shows a check
mark next to

Use Printer Offline

, click

Use Printer Offline

to clear the check mark.