GE PNSF31Z01 - Manual (Page 21)

Problem Possible Causes What To Do
No soft water Nozzle and venturi dirty, • With water pressure to the water
incorrectly assembled or softening system off, take the
damaged nozzle assembly apart. Inspect,
clean and replace as needed.
Any foreign particle(s),
scratches, nicks, etc., in the
passages can prevent operation.
Be sure holes in the gasket are
centered over holes in the
housing.
Resin beads showing Cracked distributor • Call for service.
up in drinking water
and sink
Sounds you might Running water from the • This is normal.
hear unit into a drain
Water has air bubbles Air in system after • Will go away after it
and is cloudy installation runs for a while.
Water hard Using hot water while the • Avoid using hot water
sometimes water softening system during water softening system
is regenerating regenerations because the
water heater will refill with
hard water. See Automatic
Hard Water Bypass During
Regeneration
section.
Timer hardness number • Press and release the SELECT
setting too low button until HARDNESS
shows in the display. Be
sure the number shown is
the same as the actual
grains per gallon hardness
of your water supply. See the
Timer section if a change in the
setting is needed.
Grains of hardness • Water hardness can change
in your water supply over time, especially in
have increased well water. To check, have
the water tested by a water
analysis laboratory or call
your local water department.
Adjust the hardness number
setting as needed.
Customer Ser
vice
Tr
oubleshooting T
ips
Operating Instr
uctions
Safety Infor
mation
21