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No soft water – GE PNSF31Z01 User Manual

Page 13

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ERROR CODE DISPLAYED ERR 01

ERR 02

ERR 03

ERR 04

ERR 05

POSSIBLE DEFECT

• motor

• position

• motor

• position

• timer

inoperative

switch

inoperative

switch or

(PWA)

or wiring

wiring

harness

harness

• wiring harness • timer

• timer

• timer

or connection

(PWA)

(PWA)

(PWA)

to switch

• position switch

• timer (PWA)

Customer Ser

vice

Tr

oubleshooting T

ips

Operating Instr

uctions

Safety Infor

mation

Service: Electronic Demand Time Features and Service

13

Service: Timer/Water Softening System, Service Checkout Procedure

If you are not getting soft water, and an error code is not displayed, use the
procedures below to find the problem. First make the following visual checks.

VISUAL CHECKS:

Is there electrical power to the outlet the water softening system

transformer is plugged into?

Is there sufficient salt in the storage tank?

Is the plumbing bypass valve directing water for soft water

service?

Is the valve drain hose open to the drain, not elevated too high,

and unobstructed?

If you do not find a problem with the visual checks, continue below.

4

3

2

1

NO SOFT

WATER

TIMER SHOWS WRONG
TIME AND DAY, AND/OR
FLASHING.

TIMER DISPLAY

BLANK.

TIMER DISPLAY SHOWS CORRECT

TIME AND DAY AND IS STEADY.

Check electrical power to
timer (outlet, transformer,
power cable, all connections).

Do manual
diagnostics.

NO POWER

POWER OK

REPAIR AS
NEEDED

TIMER
DEFECTIVE

Do manual
diagnostics to
verify proper
function.

Electrical power was off.
Reset the correct time of
day.

Investigate reason for power loss.

To remove an error code:

(1) Unplug transformer.

(2) Correct defect.
(3) Plug transformer in.
(4) Wait for at least 6 minutes. The error code will return if the reason

for the error code was not corrected.