GE PNSF31Z01 - Manual (Page 20)

Troubleshooting Tips
Safety Infor
mation
Operating Instr
uctions
Tr
oubleshooting T
ips
Customer Ser
vice
Before you call for service…
20
Problem Possible Causes What To Do
No soft water Faucet or fixture where • To conserve salt, the installer
sample was taken not may have isolated some fixtures
plumbed to soft water. (outside faucets, toilets, etc.)
NOTE: Be sure sample is from soft water. From the outlet
from a faucet that does not of the water softening system,
mix soft and hard water. For trace the water flow path, in
example, a single lever house plumbing. If soft water
kitchen faucet, if the cold is not directed to a faucet or
side is plumbed to hard water fixture where wanted, consult
a plumber.
No salt in the brine tank • Check for a salt bridge or, if the
or salt bridged tank is empty, refill with
recommended salt. Press (for
3 seconds) the TOUCH or HOLD
button to start an immediate
regeneration and restore soft
water supply.
Transformer unplugged • Check for a loss of electrical
at wall outlet or power power to the water softening
cable to water softening system due to any of these
system not connected conditions and correct as
needed. With the power supply
Fuse blown or circuit restored, observe the face plate
breaker popped on circuit time display and read Program
to electrical outlet Memory section.
Electrical outlet on NOTE: The electrical outlet for the
a circuit that can be water softening system should be
switched off continuously live so it cannot be
switched off.
Manual bypass valve in • Be sure the bypass valve stem
bypass position is positioned properly. Observe
instruction on the decal at the
end of the stem.
Valve drain hose pinched, • Any restriction in this drain hose
plugged, elevated too high may prevent proper operation of
or otherwise restricted the nozzle and venturi and
reduce or prevent brine draw
during regenerations.