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Warranty information – BenQ RM8602K 86" Class 4K UHD Educational Touchscreen LED Display User Manual

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Appendix 1: Installation Checklists

Warranty information

BenQ warranty does not cover the damages caused by improper installation, operation, or
storage of the product, including but not limited to the following:

1. Damages to the packaging or product after re-packing. This includes but not limited to the

color change of shock indicator (if available), serious scratches on the package, and/or bro-

ken cushions or PE bags. Please make sure to check the product and all the supplied items

once the original package is unsealed.

2. Panel bending and/or distorted corner(s) of panel caused by improper installation or

storage, or inappropriate way to move the display.

3. Scratches, cracks, faded paint, and/or other physical damages to the panel, bezel, metal

frame, rear cover, and accessories.

4. Abnormal display (lines, mura, or light leakage) caused by the collision or excessive force

during installation.

5. Missing accessories during installation.
6. Any damages or performance failure caused by not following the instructions in the

Installation Handbook.

7. LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are

also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen

as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still

images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for

more than two hours. Change the aspect ratio from time to time. Fill the entire screen

with the image and eliminate the black bars whenever possible. Avoid displaying images in

4:3 aspect ratio over a long period of time, otherwise there may be visible burn marks on

the screen as two vertical lines.

I, _____________________ hereby confirm that I have read this document and
checked the items mentioned above.

• It is the sole responsibility of the user if problems (e.g. system failure) occurred due to non-factory installed

parts and/or non-original accessories.

• Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural

phenomenon and will not affect the operation of the display. This condensation will usually disappear after
around 30 minutes of normal operation.