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System: pl460/ph460/pl550/ph550 – BenQ RM8602K 86" Class 4K UHD Educational Touchscreen LED Display User Manual

Page 79

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79

Troubleshooting

System: PL460/PH460/PL550/PH550

How to restore the factory default settings?

Go to

Setting

>

All Reset

. All except the settings under the

Picture

and

Sound

menus

will be restored back to the factory default settings.
To reset all settings in

Picture

, go to

Picture

>

Reset

.

To reset all settings in

Sound

, go to

Sound

>

Reset

.

How to set time and date?

Go to

Setting

>

Schedule

.

Press the control panel buttons to adjust the system clock. Refer to the user manual for more
information.

What to do if the

Out of Range

message is prompted?

The resolution currently set is not supported. Refer to

Supported input signal

resolution

in the user manual of the purchased model for the supported timings.

What are the supported resolutions of my display?

The supported resolutions may differ by model. Refer to

Supported input signal

resolution

in the user manual of the purchased model for details.

Vapor or mist is observed inside the glass.

Under certain circumstances, condensation may occur on the inner side of the cover glass, it's
a natural phenomenon and will not affect the operation of the display. This condensation will
usually disappear after around 2 hours of normal operation.

How to check the version of system software?

Go to

Setting

>

Information

>

Software Version

to find out the software version.