Troubleshooting – Planar Systems Simplicity Series SLM50 50" UHD 4K Commercial Monitor User Manual
Page 102
Simplicity M Series User Manual
020-1409-00D
Page | 102
Troubleshooting
Before calling service personnel, please check the following table for a possible cause
of the problem you are experiencing. Please note the following:
Perform the adjustments according to "Operating the Display" on
If the problem you are experiencing is not described below, or you cannot correct the
problem, stop using the display and contact Planar’s Technical Support Department. See
"Accessing the Planar Technical Support Website" on
Issue
Check for the following
No image is displayed
Make sure the correct source is selected.
Make sure the main power switch is ON.
Check that the source equipment is operating correctly.
Make sure the input signal is compatible with this display.
The image is not
centered
Make sure the input signal is compatible with this display.
The remote control
doesn’t work
Make sure the batteries are new and installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in correctly.
Make sure the remote is aimed towards the back of the display where the
sensor is located.
The picture color
looks poor
Check the picture settings.
Reset the display