AltiGen MAXCS 7.5 MaxOutlook - Manual (Page 75)

MaxOutlook Manual 69
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P P E N D I X
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Errors and Troubleshooting
The following errors may be displayed as login or connectivity errors.
Error Message Description Solution
MAX
Communication
Server connection
limit has been
exceeded. No license was
found OR more
than allowed
number of
MaxCommunicator/
MaxOutlook users
have attempted to
log on. Maintain the number of
MaxCommunicator license
keys or add additional
session licensing.
Cannot connect to
AltiLink. Please
check server name
or network
connection. You are not
connected to
MAX
Communication
Server.
Check the server field (IP
address or DNS name) by:
1. Pinging the network
server address OR
2. Try using the IP address
of
MAX Communication
Server (if using the DNS
name in the server field).
Cannot access
voice mail list while
mail box in use. Mail box is in use by
the AltiGen Voice
Mail System and is
temporarily
unavailable. Wait awhile, then try again.
Mail service is
unavailable.
Please check with
your administrator. Voice mail service
is not enabled on
MAX
Communication
Server. Make sure voice mail
service is started.