C.5.3 model failure, C.5.4 dcc port failure, Figure c-12: firmware incompatibility – IEI Integration SRM_121_150 v2.02 User Manual
Page 107: Figure c-13: dcc port failure

SRM Series/SRM-KIT Series Monitor
Page 97
C.5.3 Model Failure
The Model Fail error message shown below appears.
Figure C-12: Firmware Incompatibility
Solution: SmartOSD only supports firmware version 2.0 and following versions.
C.5.4 DCC Port Failure
The DDC port fail error message shown below appears.
Figure C-13: DCC Port Failure
Solutions:
Check VGA or DVI cable
Check an IEI monitor is being used
Make sure the version is version 2.3 for the AFOLUX/MDM series and version
1.5 for the DM/ISDM/TDM/SRM/LCD-KIT series that have the SmartOSD
functions
Check if the OSD control status is busy. A busy signal may cause the signal
message for a short time.