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Warranty, Technical support – GxT Ferret 21 Smoke User Manual

Page 11

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www.ferretinstruments.com

Warranty

FERRET BRAND LIMITED PRODUCT WARRANTY

FERRET INSTRUMENTS, INC. of Cheboygan Michigan, warrants to the original purchaser that any products
manufactured or supplied by Ferret Instruments, Inc. are free from defects in materials and workmanship for a
period of three years from date of purchase. Our sole obligation for a product within the above warranties will be to
repair or replace, at our option, any defective parts and return the product to the sender within the U.S.A., shipping
prepaid, if it is sent to our Repair Department shipping prepaid and accompanied by proof of purchase. The above
warranty is extended for the fl ash tubes in timing lights, and lighting elements in WorkLites, which are within fi ve
years of the date of manufacture.

EXTENDED SERVICE POLICY

A Ferret Instruments product less than fi ve years old according to the date of manufacture, and which is returned
with transportation charges prepaid to: Ferret Instruments, Inc., Repair Department, 1310 Higgins Drive,
Cheboygan, MI 49721, will be repaired or replaced, at factory option, for a service charge not to exceed 40% of
the latest factory suggested user price; plus return transportation charges and insurance.

This Warranty does not apply to products which have been altered outside the factory; or repaired by anyone
other than the factory or its authorized service centers; or which have been damaged from accidents, negligence,
or abuse; or have been used differently than described in the printed instructions. Please note that wear and tear
on leads and replacement of consumable (paper, oxygen sensors, Nox Sensors, etc.) items, is not covered by
warranty.

Ferret Instruments, Inc.’s sole liability and buyer’s exclusive remedy is limited to repair or replacement of the
product as stated in the Limited Product Warranty and the Extended Service Policy. THERE ARE NO OTHER
WARRANTIES EXPRESSED OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE AND FERRET INSTRUMENTS, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE SALE OR USE OF THE PRODUCT.

Some states do not allow limitations on the length of implied warranties nor exclusion or limitations of incidental or
consequential damages, so that the above limitations and/or exclusion may not apply to you. This warranty gives
you specifi c legal rights and you may also have other rights which may vary from state to state.

Technical Support

Questions regarding how to interpret the readings or use the meter can be answered by calling tech support
at (800) 627-5655. Additional information can be found via the internet at www.ferretinstruments.com.

Questions or inquiries about service can be answered by contacting Ferret at:
(231) 627-5664, Fax: (231) 627-2727, Toll Free (800) 627-5655, or via e-mail, repair@ferretinstruments.
com.

When sending an item to the factory address it to: Ferret Instruments, Inc., Repair Department, 1310
Higgins Dr., Cheboygan, MI 49721-1061. Include a note describing the problem.