8e6 Technologies Enterprise Reporter SL-002-002 - Manual (Page 54)

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Congratulations; you have completed the ER quick start procedures. Now that the ER
server is set up on your network and the client can be accessed from your workstation,
you will need to be sure the Web-access logging device you are using is sending log
files to the ER database. Once the ER database is populated, the client can be used for
generating reports.
Initially, you will only be able to report on IP addresses. To implement user names in ER
reporting, please consult the ER Administrator User Guide.
Refer to the ER Web Client User Guide for information on generating reports.
NOTE: If you cannot view reports, or if your specific environment is not covered
in the ER Administrator User Guide, contact an 8e6 Technologies solutions engineer
or technical support representative. Port 22 (SSH) and Port 3306 (SQL) must be
open on your network to allow access by remote technical support.