Sharp UX-465L User Manual

Page 113

Problems and Solutions

111

11. T

roub

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Reception and copying problems

Problem

Solution

The fax machine doesn't
receive documents
automatically.

• Make sure that the reception mode is set to FAX. If

you subscribe to a distinctive ring service, make sure
that the Distinctive Ring function is set to the correct
ring pattern. If you do not subscribe to a distinctive
ring service, make sure that Distinctive Ring is set to
OFF SETTING. (See

Distinctive Ring on page 87.)

The power is on, but no
reception takes place.

• Make sure that the telephone line cord is plugged into

the TEL. LINE jack, and not the TEL. SET jack.

The printing paper comes
out blank when you try to
receive a document.

• Make sure that the document is loaded properly in the

feeder of the transmitting machine. Make a copy or
print a report to confirm the printing ability of your
machine.

General print quality is
poor.

• It is important to select a paper that is appropriate for

the thermal transfer printer in your fax. We
recommend using laser quality paper that has a very
smooth finish. Copier paper will work, but it
sometimes tends to yield a lighter print quality.

The received document is
faint.

• Ask the other party to send higher contrast

documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine’s printing ability.

Received images are
distorted.

• Noise on the telephone line may cause distortion.

Have the other party try sending the document again.

• The print head may be dirty. See

Print head on page

106.

• Make a copy or print a report on your fax machine. If

the copy or report is also distorted, your fax machine
may need service.