Document Outline

• VAIO® All-in-one Notebook Quick Start
  • PCG-FX300/310/340/350/370/390 (K) (P)
• Contents
  • Welcome 5
    • Features 5
    • Unpacking Your Notebook 7
    • Registering Your Notebook 9
    • Setting up your dial-up connection 10
  • Setting Up Your VAIO Notebook 15
    • Locating Controls and Ports 16
    • Connecting a Power Source 21
    • Starting Your Notebook 27
    • Shutting Down Your Notebook 28
    • Power Saving Modes 29
  • Adding Memory to Your VAIO Notebook 31
    • Precautions and Procedures 32
    • Removing a Memory Module 34
    • Installing a Memory Module 36
    • Viewing the Amount of Memory 38
  • About the Software on Your Notebook 39
    • Software Overview 40
    • Application, Driver, and System Recovery CDs 45
    • Using Your Recovery CDs 46
  • Troubleshooting 55
    • Troubleshooting Your Notebook 56
    • Troubleshooting the LCD Screen 60
    • Troubleshooting the Mouse and Touchpad 62
    • Troubleshooting Drives, PC Cards and Peripheral Devices 64
    • Troubleshooting i.LINK devices 67
    • Troubleshooting Software 68
    • Troubleshooting the Modem 70
    • Troubleshooting Audio 71
    • Troubleshooting the Printer 72
  • Getting Help 73
    • Support Options 73
    • Software Support Information 75
    • Sony Service Center 76
  • Index 77
• Welcome
  • Congratulations on your purchase of the Sony VAIO® all-in-one Notebook. Sony has combined leading...
    • Features
      • Exceptional performance
      • Portability
      • Sony audio and video quality
      • Multimedia features
      • Microsoft® Windows® operating system
      • Communications
      • Optical disc drive (CD-RW/DVD or DVD-ROM)
• Unpacking Your Notebook
  • Main unit*
  • Video cable
  • Power cord
  • AC adapter
  • Rechargeable battery pack
  • Weight saver
  • Documents
    • VAIO® Notebook User Guide
    • VAIO® Notebook Quick Start
    • Microsoft® Windows® Getting Started guide
    • Notes on Use
    • Specifications Flyer
  • Software CDs
    • Microsoft® Word
  • Recovery CDs
    • Application Recovery CD(s)
    • Driver Recovery CD(s)
    • System Recovery CD(s)
  • Other
• Registering Your Notebook
  • Sony Customer Support
  • Limited Warranty
  • 1 Make sure your notebook is connected to a phone line.
    • 2 Click the registration icon on the VAIO® desktop.
    • 3 Enter the information requested on the first online registration form. Press the Tab key to mov...
    • 4 Click the Next button to advance to the next form.
    • 5 Complete the remaining forms by clicking the Next button each time you complete a form.
    • 6 The notebook automatically transfers your registration information using your built-in modem an...
• Setting up your dial-up connection
  • Setting up your Internet connection (Windows XP)
    • 1 Click Start, point to All Programs, Accessories, Communications, and then click New Connection ...
      • Location Information screen
        • 2 Follow the instructions onscreen and then click OK to continue. The Phone and Modem Options scr...
      • Phone and Modem Options screen
        • 3 Select the location from where you are dialing and then click OK. The New Connection Wizard app...
      • New Connection Wizard
        • 4 Follow the onscreen instructions to finish setting up your dial-up connection.
  • Setting up your dial-up connection (Windows 2000)
    • 1 Click Start, point to Programs, Accessories, Communications, and then click Internet Connection...
      • Internet Connection Wizard.
        • 2 Follow the onscreen instructions to finish setting up your dial-up connection.
  • Setting Up Your VAIO Notebook
    • This section describes the following:
• Locating Controls and Ports
  • Front
  • Left
  • Right
  • Back
  • Bottom
• Connecting a Power Source
  • Using the AC Adapter
  • 1 Plug the cable attached to the AC adapter into the DC In port on the notebook.
    • 2 Plug one end of the power cord into the AC adapter.
    • 3 Plug the other end of the power cord into an AC outlet.
    • Connecting the AC adapter
    • Notes on the AC Adapter
    • Using Battery Power
    • To insert the battery pack
  • 1 Locate the battery bay on the left side of the notebook and push the cover down to open it.
    • Battery bay
      • 2 Insert the battery pack into the battery bay.
    • Inserting battery pack
      • 3 Push the battery bay cover up until it clicks.
    • To charge the battery pack
  • 1 Connect the AC adapter to the notebook.
    • 2 Insert the battery pack.
    • 3 When the battery is 85 percent full, the battery indicator turns off. This process takes approx...
    • There are two battery indicators on the notebook
      • Battery indicators
    • To remove the battery pack
  • 1 Open the battery bay cover.
    • 2 Pull out the battery pack.
    • Removing the battery pack
      • 3 Push the battery bay cover up until it clicks.
    • Notes on the battery
• Starting Your Notebook
  • 1 Slide the LCD lock lever in the direction of the arrow and lift the cover.
    • Opening the notebook
      • 2 Press the power button on top of the notebook until the green power indicator turns on.
    • Power button
      • 3 If necessary, adjust the brightness controls for the LCD display as follows:
• Shutting Down Your Notebook
  • 1 Click Start on the Windows® taskbar.
    • 2 (Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the “Turn off c...
    • 3 Select Turn Off.
    • 4 Wait for your notebook to turn off automatically. The notebook is off when the power indicator ...
    • 5 Turn off any peripherals connected to your notebook.
    • If you are unable to shut down your notebook:
  • 1 Close or end all operations as follows:
    • 2 Restart the notebook. You can restart your notebook by pressing the Ctrl+Alt+Delete keys simult...
• Power Saving Modes
  • Normal Mode
  • Standby Mode
    • To activate Standby mode
    • To return to normal mode
  • Hibernate Mode
  • To activate Hibernate mode
  • To return to normal mode
  • Adding Memory to Your VAIO Notebook
    • In the future you may want to install memory modules to expand the functionality of your notebook...
• Precautions and Procedures
  • Typical expansion memory configuration
    • 128 MB Memory Models
    • 256 MB Memory Models
• Removing a Memory Module
  • 1 Shut down your notebook and disconnect all peripheral devices, such as your printer.
    • 2 Unplug the notebook and remove the battery pack(s).
    • 3 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory...
    • Removing the memory module cover
      • 4 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an...
      • 5 Remove the memory module.
    • Removing memory module
      • 6 Replace the memory bay cover.
      • 7 Tighten the screw on the memory bay cover.
• Installing a Memory Module
  • 1 Shut down your notebook and disconnect all peripheral devices, such as your printer.
    • 2 Unplug the notebook and remove the battery pack(s).
    • 3 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory...
    • Removing the memory module cover
      • 4 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an...
      • 5 Remove the memory module from its packaging.
      • 6 Slide the memory module into the empty slot.
      • 7 Press the module into place until it clicks.
    • Installing memory module
      • 8 Replace the memory bay cover.
      • 9 Tighten the screw on the cover of the memory bay.
• Viewing the Amount of Memory
  • 1 Restart the notebook.
    • 2 (Windows XP) Click Start on the Windows® task bar, select Help and Support, and click “Sony Not...
    • 3 Click the “About This Computer” tab to view the amount of system memory. If the additional memo...
  • About the Software on Your Notebook
    • Your VAIO® Notebook is ready to help you work, play, learn, and communicate as soon as you turn i...
• Software Overview
  • Adobe Acrobat® Reader
    • Adobe Systems Inc.
  • Adobe Photoshop® Elements
    • Adobe Systems Inc.
  • Adobe Premiere® LE (On selected models)
    • Adobe Systems Inc.
  • Apple QuickTime™
    • Apple Computer, Inc.
  • Digital Print
    • Sony Electronics Inc.
  • DVgate™
    • Sony Electronics Inc.
  • Microsoft® Internet Explorer
    • Microsoft Corp.
  • Microsoft® Office XP Pro (On selected models)
    • Microsoft Corp.
  • Microsoft® Office XP Small Business (On selected models)
    • Microsoft Corp.
  • Microsoft® Word
    • Microsoft Corp.
  • MovieShaker™
    • Sony Electronics Inc.
  • PC-Cillin®
    • Trend Micro, Inc.
  • PictureGear™
    • Sony Electronics Inc.
  • Quicken®
    • Intuit Inc.
  • RealJukebox
    • Real Networks Inc.
  • RealPlayer®
    • Real Networks Inc.
  • Smart Capture
    • Sony Electronics Inc.
  • SonicStage
    • Sony Electronics Inc.
  • Sony on Yahoo!
    • Yahoo! Inc.
  • SonyStyle ConnectSM
    • Sony Electronics Inc.
  • VAIO Action Setup
    • Sony Electronics Inc.
  • VAIO Support Agent
    • Sony Electronics Inc.
  • VisualFlow™
    • Sony Electronics Inc.
  • WinDVD™
    • InterVideo Inc.
• Application, Driver, and System Recovery CDs
  • Application Recovery CD(s)
    • Sony Electronics Inc.
  • Driver Recovery CD(s)
    • Sony Electronics Inc.
  • System Recovery CD(s)
    • Sony Electronics Inc.
• Using Your Recovery CDs
  • To use the Application Recovery CD(s)
    • 1 Turn on your notebook. If your notebook is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive....
      • 3 When the Application Recovery menu appears, select the icon for the application you want to res...
  • To use the Driver Recovery CD(s)
    • Reinstalling specific drivers with the Driver Recovery CD (Windows XP)
    • 1 Turn on your computer. If your computer is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive.
      • 3 Click Start in the Windows taskbar, then Control Panel. The Control Panel window appears.
      • 4 Click Performance and Maintenance, then System. The System Properties dialog box appears.
      • 5 From the Hardware tab, click Device Manager.
      • 6 Click with the left mouse button to highlight the unknown device (identified by a yellow questi...
      • Device Manager screen
        • 7 From the Action menu, click Uninstall. This will remove the device driver from your system. Cli...
        • 8 Reboot your computer. Click Start in the Windows taskbar, and click Turn Off Computer, then Res...
        • 9 When the Windows desktop reappears, Windows will automatically reinstall the device driver(s) f...
      • Reinstalling all drivers with the Driver Recovery CD (Windows XP)
    • 1 Turn on your computer. If your computer is already on, close all applications.
      • 2 When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive.
      • 3 Click Start in the Windows taskbar, then Control Panel. The Control Panel window appears.
      • 4 Click Performance and Maintenance, then System. The System Properties dialog box appears.
      • 5 From the Hardware tab, click Device Manager.
      • 6 Click with the left mouse button to highlight the device for which you wish to reinstall the dr...
      • 7 From the Actions menu, choose Properties. Properties dialog box for that device appears.
      • Properties dialog box
        • 8 Click Reinstall Driver. The Hardware Update Wizard appears.
        • 9 Click Next. The wizard will search for the correct driver on your Driver Recovery CD.
        • 10 When the recovery process is complete, click Finish. Some drivers will require that you reboot...
      • Using the Driver Recovery CD(s) for Windows 2000
    • 1 Turn on your notebook. If your notebook is already on, close all applications.
      • 2 When the Windows® desktop appears, insert the Driver Recovery CD in the optical disc drive.
      • 3 Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD.
      • 4 Select the appropriate driver.
  • To use the System Recovery CD(s)
    • 1 Insert the Sony System Recovery CD in the optical drive.
      • 2 Shut down your notebook as described in “Shutting Down Your Notebook” on page28.
      • 3 Wait at least four seconds and turn on your notebook.
      • 4 Click OK to signify you have read and accept the Microsoft® End-User License Agreement.
      • 5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...
      • If your notebook does not start from the Recovery CD
    • 1 Press the power button and hold it for more than four seconds to turn off the notebook.
      • 2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...
      • 3 Press the arrow keys to select the Exit menu.
      • 4 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “...
      • 5 Check that “Yes” is selected, then press the Enter key.
      • 6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...
      • 7 Check that “Yes” is selected, then press the Enter key. The notebook restarts from the Recovery...
      • Updating the task tray (Windows 2000)
    • 1 Right-click the Adaptec Create CD icon in the task tray. The Task tray properties menu is displ...
      • 2 Select “Disable Adaptec Create CD.” A dialog box appears, prompting you to confirm the setting.
      • 3 Click the Yes button.
  • Troubleshooting
    • This section describes how to solve common problems you may encounter when using your notebook. M...
• Troubleshooting Your Notebook
  • My notebook does not start.
  • My notebook starts, but a BIOS error is displayed.
    • 1 Press F2. The BIOS Setup menu appears.
      • 2 Set the date (month/day/year). Press Enter.
      • 3 Press to select System Time, then set the time (hour: minute: second). Press Enter.
      • 4 Press to select Exit, then press to select Get Default Values. The message “Load default config...
      • 5 Select Yes and press Enter.
      • 6 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e...
      • 7 Select Yes, and then press Enter. The notebook restarts.
  • My notebook starts, but the message “Operating system not found” appears and Windows does not start.
    • 1 Turn off the notebook, and then remove the floppy disk.
    • 2 Restart the notebook and confirm that Windows starts properly.
    • 1 Remove any floppy disk from the floppy disk drive.
    • 2 Turn off the notebook.
    • 3 Remove any peripheral devices connected to the notebook.
    • 4 Turn the notebook back on.
    • 5 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.
    • 6 Press the directional arrow keys to select the Exit menu.
    • 7 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...
    • 8 Select Yes, then press Enter.
    • 9 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...
    • 10 Select Yes, then press Enter. The notebook restarts.
  • My notebook stops responding or does not shut down.
  • The Power Management setting is not responding.
    • 1 Close all open applications.
      • 2 Restart the notebook by pressing Ctrl+Alt+Delete simultaneously and selecting Restart from the ...
  • The sound of my notebook’s fan is too loud.
  • Why does the System Properties dialog box display a slower CPU speed than advertised?
• Troubleshooting the LCD Screen
  • My LCD screen is blank.
  • My LCD screen continues to show the previous screen.
  • The image on my connected external display is not centered or sized properly.
  • I want to change the video resolution of my display.
    • 1 (Windows XP) Click Start, select Control Panel, and then click the Display icon. The Display Pr...
      • 2 Click on the Settings tab.
      • 3 Move the Screen Area slider to change your video resolution.
  • I want to change the display resolution for TV Out.
    • 1 First ensure that your notebook has been started with the TV Out jack plugged in.
      • 2 (Windows XP) Click Start, select Control Panel, and then click the Display icon. The Display Pr...
      • 3 Click on the Settings tab, and click the Advanced button. The Sony Notebook LCD... dialog box a...
      • 4 Click on the Intel® Graphics Technology tab.
      • 5 Click on the Graphics Properties... button. The Intel®... Controller Properties dialog box appe...
      • 6 Click the Television icon and choose 640 x 480 as the Screen Area display resolution.
  • I cannot switch the LCD display to TV, and vice versa.
    • 1 Ensure that the TV was connected, configured, and powered on correctly prior to starting the no...
      • 2 Remove the DVD video disc if it is inserted in the optical drive.
• Troubleshooting the Mouse and Touchpad
  • My mouse does not work.
  • My touchpad does not work properly.
    • 1 Press the Windows® key and use the arrow keys to select Programs, and then Sony Notebook Setup.
      • 2 Select the Touchpad tab using the arrow keys.
      • 3 Select Enable Touchpad, and then press Enter.
    • 1 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse.
      • 2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...
  • The pointer does not move while I am using the Touchpad or Mouse.
    • 1 Press the Windows key.
    • 2 Press the “U” key to select Turn Off Computer / Shut Down, and wait at least four seconds.
    • 3 Press the “R” key to restart your computer.
• Troubleshooting Drives, PC Cards and Peripheral Devices
  • My floppy disk drive cannot write to a floppy disk.
  • My optical drive is not playing a CD or DVD properly.
  • My optical drive tray does not open.
  • I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or tu...
  • My PC Card is not working.
• Troubleshooting i.LINK devices
  • I cannot establish a connection between two VAIO computers when using an i.LINK cable.
    • 1 Disconnect the i.LINK® cable from both computers and reconnect it.
      • 2 Wait for the computers to respond. If neither computer responds after a few moments, restart bo...
• Troubleshooting Software
  • My software program stops responding or crashes.
  • When I click an application icon, the message “You must insert the application CD into your optic...
  • I cannot use the DVgate software.
  • My computer’s start-up time seems longer after I have installed AOL. What can I do?
    • 1 Click Start in the Windows® taskbar and select Control Panel.
      • 2 Click Network and Internet Connections, and select Network Connections.
      • 3 Right-click on the Local Area Connection with device name “WAN Network Driver,” and select Disa...
• Troubleshooting the Modem
  • My modem does not work.
  • My modem connection is slow.
• Troubleshooting Audio
  • My speakers make no sound.
  • My microphone does not work.
• Troubleshooting the Printer
  • I cannot print.
    • 1 (Windows XP) Click Start and select Control Panel. (Windows 2000) Click Start, select Settings,...
      • 2 Click the Printers folder.
      • 3 Right-click on the icon of the printer that is not functioning, and select Properties to access...
      • 4 Click OK to close the Properties window. The printer should now function properly.
  • Getting Help
    • Sony provides you with several support options to answer questions about your VAIO® Notebook or t...
• Support Options
• Software Support Information
  • Adobe Acrobat® Reader, Photoshop® Elements, Premiere (Adobe Systems Inc.)
  • Apple QuickTime™ (Apple Computer, Inc.)
  • PC-Cillin® (Trend Micro, Inc.)
  • Quicken® (Intuit Inc.)
  • RealJukebox, RealPlayer (Real Networks, Inc.)
  • Sony Applications (Sony Electronics Inc.)
  • Sound Forge® XP (Sonic Foundry, Inc.)
  • Windows® Operating System, Internet Explorer, Word (Microsoft Corp.)
  • WinDVD® (InterVideo, Inc.)
• Sony Service Center
  • Index
• 4-658-868-11replace_pgs75-76.pdf
  • Getting Help
    • Sony provides you with several support options to answer questions about your VAIO® Notebook or t...
  • Support Options
  • Software Support Information
    • Adobe Acrobat® Reader, Photoshop® Elements, Premiere (Adobe Systems Inc.)
    • Apple QuickTime™ (Apple Computer, Inc.)
    • Norton AntiVirus™ (Symantec Corporation)
    • PC-Cillin® (Trend Micro, Inc.)
    • Quicken® (Intuit Inc.)
    • RealJukebox, RealPlayer (Real Networks, Inc.)
    • Sony Applications (Sony Electronics Inc.)
    • Sound Forge® XP (Sonic Foundry, Inc.)
    • Windows® Operating System, Internet Explorer, Word (Microsoft Corp.)
    • WinDVD® (InterVideo, Inc.)
    • Sony Service Center