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Troubleshooting, Ups does not start, Ups does not communicate with the host computer – HP R2200 User Manual

Page 42: Ups firmware updating process is interrupted, Audible alarm sounds

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Troubleshooting 42

Troubleshooting

In this section

UPS does not start .................................................................................................................................. 42

UPS does not communicate with the host computer..................................................................................... 42
UPS firmware updating process is interrupted ...................................................................................
......... 42

Audible alarm sounds ............................................................................................................................. 42

Circuit breaker trips................................................................................................................................ 43

UPS operates on battery only................................................................................................................... 43
UPS frequently switches between utility and battery power ......................................................................
.... 43

UPS does not provide the expected backup time ........................................................................................ 43

UPS emits a slight clicking noise............................................................................................................... 43

Power LED flashes .................................................................................................................................. 43
Voltage Configuration LED is green .......................................................................................................... 44

Output Load Level LED is red or flashing red.............................................................................................. 44

Battery Charge LED is red ....................................................................................................................... 44

UPS does not start

Action:

1.

Be sure that the power cord is plugged in to a utility power receptacle.

2.

Check the power source at the utility power receptacle.

3.

Allow the UPS batteries to charge for 24 hours.

UPS does not communicate with the host computer

Action:
Be sure the USB communications port was disconnected before updating the UPS firmware (on page

38

).

CAUTION: Using a USB to serial converter cable will damage the UPS.

UPS firmware updating process is interrupted

The serial communications port is disconnected while updating the UPS firmware (on page

38

).

Action:
Restart the update.

Audible alarm sounds

Action:

1.

Identify the red LED associated with the audible alarm.