Hearth and Home Technologies 3500P - Manual (Page 35)

35
PROBLEM CAUSES SOLUTIONS
? Fire goes out or stove shuts down
automatically.
♦ Hopper is empty.
♦ Fuel is not feeding.
♦ High limit temperature switch has
tripped.
♦ Combustion air too high.
♦ Fuel feed rate is too low.
9 Refill hopper.
9 See “Pellets will not feed” below.
9 Allow stove to cool for 1 hour and
relight. If the stove has been
operating at a medium to high burn
and the convection fan has been
turned down low, then the fan
should be turned up higher. If this
problem persists, particularly at
lower burn rates, then the high limit
snap switch should be replaced by
your authorized MagnuM
Countryside dealer.
9 Adjust the damper to reduce
combustion airflow.
9 Have your Countryside reseller
adjust the fuel control.
? Fuel will not feed.
♦ Hopper is empty.
♦ Auger, circuit board, high limit
switch tripped
♦ Foreign object caught in auger
♦ Fuel is dirty or wet
♦ Auger, circuit board, pressure
switch or relay.
9 Check contents of the hopper. Add
fuel if necessary.
9 Check all operation, fuses
9 Clean out auger system
9 Have your MagnuM Countryside
dealer diagnose the problem and
replace the parts.
? Stove runs for 30 minutes and then
shuts down.
♦ Exhaust gas is not up to
temperature. Started on too low of
Setting. Must be # 3
♦ Low limit snap switch not operating
correctly; may be defective.
♦ Wires to either the low limit snap
switch (mounted on the side of the
firebox) are loose or disconnected.
9 Relight the stove.
Start on # 3 setting
9 Have your MagnuM Countryside
dealer replace the low limit switch.
9 Contact your Magnum Countryside
dealer for service.
? Blower will not shut off after the fuel
has been switched off and the stove has
cooled down.
♦ Low limit snap switch has failed in
the closed position.
♦ Unit has not cooled down yet.
9 Have your MagnuM Countryside
dealer replace the low limit snap
switch.
9 It can take up to 1 hour for the unit
to cool down enough for the blower
to shut off. If it takes longer than 2
hours for the blower to shut off or if
it fails to shut off contact your local
MagnuM Countryside service
technician.