HP Integrity BL870c - Manual (Page 22)

Service and Support
Offerings (HP Care
Pack Services)
NOTE: The HP Care Pack service part numbers below for the Integrity BL870 c-Class server
blades, cover the server blade and all HP branded hardware options qualified for the server,
purchased at the same time or afterwards, internal to the server.
NOTE: HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies and
fans. HP qualified rack options are covered by these services when installed within the same rack.
HP Supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre
Channel Pass-Through Module, Cisco Catalyst 3020 Blade Switch and GbE2c Ethernet Blade
Switch.
NOTE: The services listed below are available for both Integrity and ProLiant blades, as well as
the c7000 enclosure, when ordering flexible services
Support Plus
Support Plus, 1 Year HA109A1
Support Plus, 3 Years HA109A3
Support Plus 24, 1 Year HA110A1
Support Plus 24, 3 Years HA110A3
HP Proactive Service
HP Proactive Service, 24 Hour, 1 Year HA111A1
HP Proactive Service, 24 Hour, 3 Year HA111A3
HP Critical Service
Hardware Only, Critical Service, 7-Day x 24 Hour, 1 Year HA112A1
Hardware Only, Critical Service, 7-Day x 24 Hour, 3 Years HA112A3
Installation Services
Integrity BL860c Server Blade Hardware Installation HA113A1
ProLiant BL c-Class Enclosure and Server Blade Hardware Installation HA113A1
Installation & Start-up Services
Provides for the Installation and Start-up of ProLiant Essentials Rapid
Deployment Pack
NOTE: Provides installation on a Customer supplied server designated as a
Deployment Server. Includes the deployment of a single server. This new server
will be deployed using either one of the pre-configured scripts or an image. In
addition, the service will provide for the capture and storage of the configuration
of the newly deployed server and orientation on product usage. To be delivered
during standard office ours, standard office days.
HA114A1
Provides for the Installation and Start-up of Rapid Deployment Pack
Implementation of Rapid Deployment Pack (Basic) (Electronic) HA114A1
Provides for the Installation and Start-up of System Insight Manager (Electronic) HA124A1
HP Installation & Startup Service for HP BladeSystem Infrastructure HA114A1
Provides for an integrated hardware and software implementation that includes remote service
planning, onsite deployment of hardware and software, installation verification testing and
customer orientation. Hardware deployment covers the installation of a single BladeSystem
enclosure that includes server blades (up to 16), Ethernet network interconnect, and power
options. Software deployment covers the installation and configuration, where required of HP
BladeSystem Essential Insight Control Datacenter Edition which includes Systems Insight
Manager (SIM), HP Rapid Deployment Pack (RDP) and Performance Management Pack (PMP),
HP-UX ignite server or HP-UX manual load, and deploy up to two editions of either Windows or
Linux, using scripted operating system installation software.
For more information: http://www.hp.com/services/bladesystemservices
QuickSpecs
HP Integrity BL870c Server Blade
Options
DA - 12926 Worldwide QuickSpecs — Version 1 — 2.11.2008 Page 22