HP DL585 - Manual (Page 32)

Service and Support
Offerings (HP Care
Pack Services) Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic U4607E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic U4608E
Hardware Services 6-Hour Call to Repair On-site Service
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic U4609E
Installation & Start-up Services
Hardware Installation, Electronic U4617E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic U4618E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic U4619E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic U4620E
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic U6316E
Onsite HW support 24x7, 4hr response and Red Hat AS Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic U9239E
NOTE: For more information, customer/resellers can contact
http://www.hp.com/services/carepack .
QuickSpecs
HP ProLiant DL585 Generation 2
Options
DA - 12575 U.S. QuickSpecs — Version 28 — 11/27/2007 Page 32