T roubleshooting, Troubleshooting – HONDA P-81ACRD User Manual
Page 135

Troubleshooting
So me solutions are user serviceab le while others require a profess ional installation
center. Do not attempt performing any action unless you are confident that you
understand the necessary steps involved. If you are unsure contact your local
authorized dea ler for support.
S ymptom
C ause
So lution
Ingenix will not power up
B lown fuse
C heck/replace fuse
P ower and G round connections are incorrect C heck 12v, ACC , G ND and make proper connections.
P ower switch is OF F
Turn power s witch ON
LCD is too bright
Auto setting may be improper
S ee page 102
for information on adjusting the
auto setting.
B rightness setting may be too high
Adjust the brightness setting, see page 102
LCD is too dim
Auto setting may be improper
S ee page102
for information on adjusting the
auto setting.
B rightness setting may be too high
Adjust the brightness setting, see page 102
I can‘t hear navigation prompts
Navigation volume settings are low
Adjust the navigation volume, see page 59
Adjust the alert settings, see page 68
C all recipients cannot hear the conversation Microphone is not connected properly
C onnect microphone properly
Microphone placement is improper
Move microphone to a proper location
DVD playback has s ound but no picture
P arking brake wire is not connected
C onnect parking brake wire
P arking brake is not engaged
E ngage parking brake
Touch screen does not res pond correctly
Touch panel calibration is not correct
C alibrate touch sc reen, see page 101
USB or S D files do not play
File type is not supported
R eplace or convert files to supported file types
USB or S D card is not supported
Try using a single basic file (mp3) to confirm the card is
supported.
P hone will not pair
B lue-tooth is not activated on phone
Turn Blue-tooth on from phone
P hone pairing is not activated
Initiate phone pairing from B lue-tooth menu on unit
Incorrect pin code was entered
S ee page 86
for pairing instructions
T.V. tuner does not have signal
Antenna is not properly installed
No channels programmed
S ee page130 for channel s ea rch function
Navigation has no signal
Unit is not receiving G PS signal
Antenna is not connected or is damaged
Antenna location needs to have a clear view of sky
Antenna location should be close to windshield
outside of vehicle
C annot select Nav function
No navigation software detected
Insert Nav S D in S D slot
Nav software is moved, modified, or deleted
AS IMAP F OLDE R IS ONLY F OR NAV IG AT IO N
S OFT WAR E
C annot select iP od function
unit does not detect iP od
iP od cable is not connected properly or is damaged
Only use IC -5 cable for Ingenix units
C annot select Utility function
No Utility software detected
Utility software has been moved, modified, or deleted.
S oftware is included in Nav S D card