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Flowchart 2.17-nonfunctioning device, Flowchart 2.17—nonfunctioning device, Flowchart – HP ze2000 User Manual

Page 58: 17—nonfunction, Ing device, 17—nonfunctioning, Device

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Troubleshooting

Maintenance and Service Guide

2–23

Flowchart 2.17—Nonfunctioning Device

Done

Any physical

device detected?

Y

N

Unplug the nonfunctioning device from the notebook

and inspect cables and plugs for bent or broken pins

or other damage.

Reseat

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close notebook,

plug in power,

and reboot.

Device

boots

properly?

Go to

“Flowchart 2.9—No

Operating System

(OS) Loading.”

Device

boots

properly?

Replace hard drive.

Replace diskette

drive.

Replace NIC.

If integrated NIC,

replace system

board.

Y

N

Y

N