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Flowchart 2.15-no audio, part 1, Flowchart 2.15—no audio, part 1, Flowchart – HP ze2000 User Manual

Page 56: 15—no audio, Part 1

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Troubleshooting

Maintenance and Service Guide

2–21

Flowchart 2.15—No Audio, Part 1

No audio.

N

Notebook in

docking device

(if applicable)?

Internal

audio?

Audio?

Done

Undock

Audio?

Done

Turn up audio

internally or

externally.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Replace the following docking device
components one at a time, as applicable.
Check audio status after each change.
1. Reseat docking device audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking device audio board.
5. Replace backplane board.
6. Replace I/O board.

Y

Y

Y

Y

N

N

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”