HP ProLiant G6 Server DL320 - Manual (Page 28)

HP Care Pack Services Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,
Electronic U4479E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic U4480E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic U4481E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic U4482E
Installation & Start-up Services
Hardware Installation, Electronic U4490E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic U4491E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic U4492E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic U4493E
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic. U6309E
Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic. U8331E
NOTE: For more information, customer/resellers can contact:
http://www.hp.com/hps/
QuickSpecs
HP ProLiant DL320 Generation 6
Additional Options
DA - 13344 Worldwide QuickSpecs — Version 19 — 4.22.2010 Page 28