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If you have a problem – Hoover Vacuum Cleaners User Manual

Page 19

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If you have a problem

This appliance was inspected thoroughly and was in good operating con-

dition when it was shipped from the factory, If a minor problem
develops, it usually can be remedied quite easily when the cause is iden-
tified. Accordingly, this check list is provided for your convenience.

Problem

Possible cause

Possible solution

A. Cleaner

1. Not firmly plugged in.

1. Plug unit in firmly.

won’t run

2. No voltage in wall plug.

2. Check fuse or breaker.

3. Blown fuse/tripped breaker.

3. Replace fuse/reset breaker.

B. Cleaner

Bag full.

1. Change throw away bag.

suction

2. Obstruction in hose, wands

2. Remove foreign

object.

l o w

or nozzle connector.

3. Secondary filter dirty.

3. Clean filter.

4. Bag not opening.

4. Open bag by pulling folds.

5. Suction regulator control

5. Check to be sure suction

improperly set.

regulator is set properly.

6. Hose not properly connected

6. Insure hose properly

to cleaner.

connected.

C. Agitator

1. Hose power cord not firmly

1. Plug firmly into receptacle

won’t run

plugged in.

on cleaner base

and under-

neath handle.

2. Broken or worn belt.

2. Replace belt.

D. Nozzle

1. Low cleaner suction.

1. See Item B.

won’t pick

2. Obstruction in nozzle

2. Remove foreign

object.

connector.

3. Agitator not running.

3. See Item C.

4. Agitator brushes worn.

4. Replace brushes.

If the problem persists, check the Yellow Pages of your telephone

book under “Vacuum Cleaners Household” for your nearest Hoover

Factory Service Center or Authorized Warranty Service Dealer where

approved HOOVER service and genuine HOOVER replacement parts

may be obtained. The warranty provided with this product has a listing
of the Hoover Factory Service Centers. If you are unable to obtain the in-

formation you need from the Yellow Pages, contact a Hoover Factory

Service Center to find your nearest Authorized Warranty Service Dealer.
For service under warranty, follow the instructions in the Warranty pro-

vided with this product.

Do not send your cleaner to The Hoover Company in North Canton for

service as this will only result in delay.

Always identify your cleaner by model number when requesting informa-
tion or ordering replacement parts. (The model number appears on the
bottom of the cleaner.)

If further assistance is needed, contact The Hoover Company Con-

sumer Affairs Department, North Canton, Ohio

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