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HP 2300dn User Manual

Page 95

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ENWW

Understanding printer messages 93

41.3 UNEXPECTED
SIZE IN TRAY [XX]

alternates with

LOAD TRAY [XX]:
[TYPE] [SIZE]

This is typically caused if two or
more sheets stick together in the
printer or if the tray is not properly
adjusted.

1

Reload the tray with the correct
paper size.

2

Press

(

S

ELECT

button) to

scroll to

TRAY XX SIZE=

.

Reconfigure the size in a tray so
that the printer will use a tray
that contains the size required
for the print job.

3

If the error does not clear, turn
the printer power off, then turn
the printer power on.

4

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

41.5 UNEXPECTED
TYPE IN TRAY XX

alternates with

LOAD TRAY [XX]:
[TYPE] [SIZE]

The printer detected a paper type
different than what it was expecting.

1

Reload the tray with the correct
paper type.

2

Press

(

S

ELECT

button) to

scroll to

TRAY XX TYPE=

.

Reconfigure the size in a tray so
that the printer uses a tray that
contains the type required for
the print job.

3

If the error does not clear, turn
the printer power off, and then
turn the printer power on.

4

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

49.XXXXX
PRINTER ERROR

A critical firmware error has
occurred.

1

Turn the printer power off, leave
it off for 20 minutes, and then
turn the printer power on.

2

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

50.X FUSER ERROR
For help press

A fuser error has occurred.

1

Turn the printer power off and
then turn the printer power on.

2

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

51.X
PRINTER ERROR

alternates with

To continue
turn off then on

A temporary printing error occurred.

1

Turn the printer power off, and
then turn the printer power on.

2

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

52.X
PRINTER ERROR

alternates with

To continue
turn off then on

A temporary printing error occurred.

1

Turn the printer power off, and
then turn the printer power on.

2

If the message persists, contact
an HP-authorized service or
support provider (see

“Contacting HP” on page 123

).

Message

Description

Recommended action

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