HP 3740 series - Manual (Page 57)

4. Remove the paper jam from the back of the printer, and then replace the rear
access door.
5. Reload paper in the paper tray.
6. Reprint the document.
11.3 Paper problems
Printer prints on multiple sheets at once
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that meets the recommended paper weight.
For paper weight specifications, see the reference guide that came with the printer.
Paper is loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too
far toward the back of the printer. Reload paper into the paper tray, pushing the
paper until you feel resistance.
The printer also might print on multiple sheets if different paper types are loaded in
the printer. For example, photo paper might be mixed with plain paper. Empty the
paper tray and load only the paper type that is appropriate for the document that
you are printing.
Other paper problems
• For information on clearing a paper jam, see the paper jam page.
• If an out of paper message appears, see the error messages page.
HP Deskjet 3740 series printer User's Guide
57