Epson Artisan 837 - Manual (Page 24)

24 Maintaining Your Product
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you can clean
the print head. Print head cleaning uses ink, so clean it only if necessary.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be
able to clean it when a cartridge is low. You must replace the cartridge first
(see
page 26).
1. Load letter- or A4-size plain paper in the main paper cassette.
2. Press Home , if necessary, then press l or r and select Setup .
3. Select Maintenance , then Head Cleaning .
4. Press x Start .
Cleaning takes about 2 minutes. When it’s finished, you see a message on the display
screen.
Caution: Never turn off the printer during head cleaning or you may damage it.
5. Select Nozzle Check , then press x Start to run a nozzle check and confirm that the
print head is clean.
6. If there are still gaps or lines, or the test patterns are faint, run another cleaning cycle
and check the nozzles again.
Note: If you don’t see any improvement after cleaning the print head four times, turn
off the printer and wait at least six hours to let any dried ink soften. Then try cleaning
the print head again. If quality does not improve, one of the ink cartridges may need to
be replaced. If that doesn’t help, contact Epson as described on page 35.
If you do not use your product often, it is a good idea to print a few pages at least once
a month to maintain good print quality.
Art837QG.book Page 24 Wednesday, April 27, 2011 4:07 PM